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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
2 years ago

Re: The Sims 4 + Windows 10 22H2 = install error

This issue is caused by running an out of date VC++ installation @Karperus. It can be resolved by manually running the installer from the Origin installation folder - the default location for this folder is:

C:\Program Files (x86)\Origin

From this folder, run one of both files:

  • vcredist_x86_vs2015 (for 32bit Windows version)
  • vcredist_x64_vs2015 (for 64bit Windows version)

If you get the message that the files are already installed, select Repair instead. It is recommended to run the installer as administrator (right-click the file, select run as admin).

You can also find the latest files on the Microsoft website:

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Darko

6 Replies

  • Still getting error, it's not enough if one of vcredist (I mean one of 2010/2015/2019) is installed.

    Included error message from vcredist 2010sp when trying to run it (before it is unpacking window).

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Where did you get that VC++ from @Karperus, the install folder of the direct link?

    Darko 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @Karperus  To be clear, the 2010 VC++ runtimes are standalone; they're not incorporated into the newest runtimes.  So even if you have the 2015-2022 versions installed, that won't cover the older ones, and any application that needs the 2010 versions won't be able to use the newer ones instead.

    You should be able to install any runtime you want; the fact that your getting an error indicates a system issue that needs to be addressed.  Please start with a couple of basic checks of your Windows system files:

    • Hit Windows key-X
    • Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
    • Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
    • The system will start validating soon. If it throws an error, please list it here
    • After it reaches 100%, hit Windows key-X again
    • Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
    • Inside the window, copy and paste “sfc /scannow” without quotes, and enter
    • Post the message you receive here

    Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates.  If any install, restart again afterwards.

    Then try again to install the VC++ 2010 runtimes.  If you get the same error, please run the .NET Framework repair tool, found here:

    https://www.microsoft.com/en-us/download/details.aspx?id=30135

    Restart your computer again, and try again to install the runtimes.  Let me know how it goes.