Forum Discussion

7 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago
    I followed the thread, but got no result. The problem unfortunately remains. I do not know what else to do!
  • crinrict's avatar
    crinrict
    Hero+
    11 years ago

    Could you post this info: 

    1. Click on Start and then type the following into the search prompt at the bottom: perfmon /rel
    2. Press Enter to proceed.
    3. A window will open and in there you can click on the red circles with a white X.
    4. After clicking the X, the info on the bottom will update. Choose the Sims 4 Critical Event one and right click on it and choose "View Technical Details"
    5. Now on the next window, choose Copy to clipboard at the very bottom and post this into a reply to us here.
  • Anonymous's avatar
    Anonymous
    11 years ago

    Has no such option. Has only the option to "seek solution." However, he not finds the solution. 

    Appears only this: 
    Critical events: The Sims 4 
    Summary: Stopped working 
    Action: Find solution

    And when put to look for solution, says not found. I'm starting to give up. Because it is not possible ... Is it compatibility?

    I play The Sims 3 without any problems. 

    Even hopeless, I await answers. But thanks in advance!

  • Anonymous's avatar
    Anonymous
    11 years ago

    In this topic you sent me says it's "only pc". My notebook is, but I play the sims 3 on it without problems. DxDiag follows:

    ------------------
    System Information
    ------------------
    Time of this report: 9/15/2014, 16:55:26
    Machine name: KAREN-PC
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
    Language: Portuguese (Regional Setting: Portuguese)
    System Manufacturer: Sony Corporation
    System Model: VGN-CR425E
    BIOS: Ver 1.00PARTTBL
    Processor: Intel(R) Core(TM)2 Duo CPU T8100 @ 2.10GHz (2 CPUs), ~2.1GHz
    Memory: 3072MB RAM
    Available OS Memory: 3062MB RAM
    Page File: 1587MB used, 4535MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: Mobile Intel(R) 965 Express Chipset Family
    Manufacturer: Intel Corporation
    Chip type: Mobile Intel(R) 965 Express Chipset Family
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_9015104D&REV_0C
    Display Memory: 358 MB
    Dedicated Memory: 0 MB
    Shared Memory: 358 MB
    Current Mode: 1280 x 800 (32 bit) (60Hz)
    Monitor Name: Monitor Genérico PnP
    Monitor Model: unknown
    Monitor Id: MS_0040
    Native Mode: 1280 x 800(p) (60.002Hz)
    Output Type: Internal
    Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
    Driver File Version: 8.14.0010.1930 (English)
    Driver Version: 8.15.10.1930
    DDI Version: 10
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 9/23/2009 12:22:58, 5472256 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B78E66-6942-11CF-7774-1FB0ADC2C535}
    Vendor ID: 0x8086
    Device ID: 0x2A02
    SubSys ID: 0x9015104D
    Revision ID: 0x000C
    Driver Strong Name: oem12.inf:Intel.Mfg.NTamd64:i965GM0:8.15.10.1930😛ci\ven_8086&dev_2a02
    Rank Of Driver: 00EC2001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeVC1_B
    Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Alto-falantes (Dispositivo de High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0262&SUBSYS_104D2100&REV_1002
    Manufacturer ID: 1
    Product ID: 65535
    Type: WDM
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (Portuguese)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 11/21/2010 00:23:47, 350208 bytes
    Other Files:
    Driver Provider: Microsoft
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Microfone (Dispositivo de High Definition Audio)
    Default Sound Capture: Yes
    Default Voice Capture: No
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (Portuguese)
    Driver Attributes: Final Retail
    Date and Size: 11/21/2010 00:23:47, 350208 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Microfone (Dispositivo de High Definition Audio)
    Default Sound Capture: No
    Default Voice Capture: Yes
    Driver Name: HdAudio.sys
    Driver Version: 6.01.7601.17514 (Portuguese)
    Driver Attributes: Final Retail
    Date and Size: 11/21/2010 00:23:47, 350208 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Teclado
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x2830
    | Matching Device ID: usb\root_hub
    | Service: usbhub

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Teclado Padrão PS/2
    | Matching Device ID: *pnp0303
    | Service: i8042prt
    |
    + Dispositivo de teclado HID
    | Vendor/Product ID: 0x044E, 0x3013
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + Synaptics PS/2 Port TouchPad
    | Matching Device ID: *sny9008
    | Upper Filters: SynTP
    | Service: i8042prt
    |
    + Mouse compatível com HID
    | Vendor/Product ID: 0x044E, 0x3012
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 196.9 GB
    Total Space: 307.9 GB
    File System: NTFS
    Model: ST1000LM024 HN-M101MBB ATA Device

    Drive: D:
    Free Space: 605.0 GB
    Total Space: 645.9 GB
    File System: NTFS
    Model: ST1000LM024 HN-M101MBB ATA Device

    Drive: E:
    Model: PIONEER DVD-RW DVRKD08 ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Portuguese), , 0 bytes

    Drive: F:
    Model: HUAWEI Mass Storage USB Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Portuguese), , 0 bytes

    --------------
    System Devices
    --------------
    Name: Mobile Intel(R) PM965/GM965/GL960/GS965 Express Processor to DRAM Controller - 2A00
    Device ID: PCI\VEN_8086&DEV_2A00&SUBSYS_9015104D&REV_0C\3&21436425&0&00
    Driver: n/a

    Name: Intel(R) ICH8 Family USB Universal Host Controller - 2835
    Device ID: PCI\VEN_8086&DEV_2835&SUBSYS_9015104D&REV_03\3&21436425&0&D1
    Driver: n/a

    Name: NIC Fast Ethernet PCI-E Realtek Família RTL8101E (NDIS 6.20)
    Device ID: PCI\VEN_10EC&DEV_8136&SUBSYS_9015104D&REV_01\4&314904AC&0&00E2
    Driver: n/a

    Name: Controlador de High Definition Audio
    Device ID: PCI\VEN_8086&DEV_284B&SUBSYS_9015104D&REV_03\3&21436425&0&D8
    Driver: n/a

    Name: Intel(R) ICH8 Family USB Universal Host Controller - 2834
    Device ID: PCI\VEN_8086&DEV_2834&SUBSYS_9015104D&REV_03\3&21436425&0&D0
    Driver: n/a

    Name: Texas Instruments PCIxx12 Integrated FlashMedia Controller
    Device ID: PCI\VEN_104C&DEV_803B&SUBSYS_9015104D&REV_00\4&5B8C07C&0&3AF0
    Driver: n/a

    Name: Intel(R) ICH8 Family PCI Express Root Port 3 - 2843
    Device ID: PCI\VEN_8086&DEV_2843&SUBSYS_9015104D&REV_03\3&21436425&0&E2
    Driver: n/a

    Name: Intel(R) ICH8 Family USB Universal Host Controller - 2832
    Device ID: PCI\VEN_8086&DEV_2832&SUBSYS_9015104D&REV_03\3&21436425&0&EA
    Driver: n/a

    Name: Texas Instruments 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_104C&DEV_803A&SUBSYS_9015104D&REV_00\4&5B8C07C&0&39F0
    Driver: n/a

    Name: Intel(R) ICH8 Family PCI Express Root Port 2 - 2841
    Device ID: PCI\VEN_8086&DEV_2841&SUBSYS_9015104D&REV_03\3&21436425&0&E1
    Driver: n/a

    Name: Intel(R) ICH8 Family USB Universal Host Controller - 2831
    Device ID: PCI\VEN_8086&DEV_2831&SUBSYS_9015104D&REV_03\3&21436425&0&E9
    Driver: n/a

    Name: Texas Instruments PCI-8x12/7x12/6x12 CardBus Controller
    Device ID: PCI\VEN_104C&DEV_8039&SUBSYS_9015104D&REV_00\4&5B8C07C&0&38F0
    Driver: n/a

    Name: Intel(R) ICH8 Family PCI Express Root Port 1 - 283F
    Device ID: PCI\VEN_8086&DEV_283F&SUBSYS_9015104D&REV_03\3&21436425&0&E0
    Driver: n/a

    Name: Intel(R) ICH8 Family USB Universal Host Controller - 2830
    Device ID: PCI\VEN_8086&DEV_2830&SUBSYS_9015104D&REV_03\3&21436425&0&E8
    Driver: n/a

    Name: Intel(R) Wireless WiFi Link 4965AGN
    Device ID: PCI\VEN_8086&DEV_4229&SUBSYS_11008086&REV_61\4&35D1BE2A&0&00E0
    Driver: n/a

    Name: Intel(R) ICH8 Family SMBus Controller - 283E
    Device ID: PCI\VEN_8086&DEV_283E&SUBSYS_9015104D&REV_03\3&21436425&0&FB
    Driver: n/a

    Name: Intel(R) ICH8M 3 port Serial ATA Storage Controller - 2828
    Device ID: PCI\VEN_8086&DEV_2828&SUBSYS_9015104D&REV_03\3&21436425&0&FA
    Driver: n/a

    Name: Mobile Intel(R) 965 Express Chipset Family
    Device ID: PCI\VEN_8086&DEV_2A03&SUBSYS_9015104D&REV_0C\3&21436425&0&11
    Driver: n/a

    Name: Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A
    Device ID: PCI\VEN_8086&DEV_283A&SUBSYS_9015104D&REV_03\3&21436425&0&D7
    Driver: n/a

    Name: Intel(R) ICH8M LPC Interface Controller - 2815
    Device ID: PCI\VEN_8086&DEV_2815&SUBSYS_9015104D&REV_03\3&21436425&0&F8
    Driver: n/a

    Name: Mobile Intel(R) 965 Express Chipset Family
    Device ID: PCI\VEN_8086&DEV_2A02&SUBSYS_9015104D&REV_0C\3&21436425&0&10
    Driver: n/a

    Name: Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836
    Device ID: PCI\VEN_8086&DEV_2836&SUBSYS_9015104D&REV_03\3&21436425&0&EF
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 2448
    Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_9015104D&REV_F3\3&21436425&0&F0
    Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.03.4501.0000
    WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
    Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
    WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
    WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3538.0513
    WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
    WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3538.0513
    WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
    ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.03.4501.0000
    ArcSoft TimeShift2.0 Client Filter,0x00400000,0,1,TimeShift2.ax,1.00.0000.0015
    ffdshow Audio Decoder,0xff800001,1,1,ffdshow.ax,1.03.4501.0000
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17514
    LAV Splitter,0x00400001,1,1,LAVSplitter.ax,0.55.0002.0000
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
    Image Effects,0x00200000,2,1,viscomaudiodata.dll,9.00.0000.0000
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17514
    Arcsoft PutDataSample Filter 1.0,0x00200000,1,1,ArcPutDataSample.ax,1.00.0000.0005
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17514
    What you hear filter,0x00200000,0,1,viscomspeaker.dll,
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
    ArcSoft Mpeg Encoder Filter,0x00200000,2,0,ArcMpegCodec.ax,2.05.0000.0013
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17514
    WAV Dest,0x00200000,0,0,viscomwave.dll,9.00.0000.0000
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17514
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    Arcsoft GetDataSample Filter 1.0,0x00200000,1,1,ArcGetDataSample.ax,1.00.0000.0012
    ArcSoft MPEG Audio Decoder,0x00600000,1,1,mpgaudio.ax,2.04.0002.0016
    VISCOM Wave Form Display Filter,0x00200000,1,0,viscomwaveform.dll,8.01.0000.0000
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Viscom Audio Encoder,0x00200000,1,0,viscomaudioencoder.dll,9.00.0000.0000
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
    Haali Media Splitter,0x00800001,0,1,splitter.ax,1.11.0288.0000
    Haali Media Splitter (AR),0x00400000,1,1,splitter.ax,1.11.0288.0000
    VISCOM AudioEffect Filter,0x00200000,1,1,viscomaudio.dll,1.01.0000.0000
    ArcSoft TimeShift2.0 Server Filter,0x00200000,1,0,TimeShift2.ax,1.00.0000.0015
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    File Source (Monkey Audio),0x00400000,0,1,MonkeySource.ax,
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
    ArcSoft File Dump,0x00200000,1,0,FileDump.ax,2.00.0000.0008
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17514
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
    Matrix,0x00200000,1,1,viscomaudioprocess.dll,1.00.0000.0000
    Haali Video Renderer,0x00200000,1,0,dxr.dll,
    File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3538.0513
    ArcSoft VideoEffect Filter,0x00200000,1,1,ArcVideoEffect.ax,1.00.0000.0010
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    ArcSoft Null Render,0x00200000,1,0,ArcNullRender.ax,1.00.0000.0001
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    Haali Simple Media Splitter,0x00200000,0,1,splitter.ax,1.11.0288.0000
    DirectVobSub,0x00200000,2,1,vsfilter.dll,3.00.0000.0211
    DirectVobSub (auto-loading version),0x00800002,2,1,vsfilter.dll,3.00.0000.0211
    WAV Dest,0x00000000,0,0,,
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
    Haali Matroska Muxer,0x00200000,1,0,splitter.ax,1.11.0288.0000
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    DC-Bass Source,0x00400000,0,1,DCBassSourceMod.ax,1.05.0001.0000
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17514
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    ffdshow Audio Processor,0x00200000,1,1,ffdshow.ax,1.03.4501.0000
    LAV Splitter Source,0x00400001,0,1,LAVSplitter.ax,0.55.0002.0000
    ArcSoft Realtime Capture Encoder Filter,0x00200000,2,0,ArcCaptureEncoder.ax,2.05.0000.0032
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
    VP7 Decompressor,0x00800000,1,1,vp7dec.ax,7.00.0010.0000
    Arcsoft WMV/ASF Splitter,0x00200000,1,0,ArcWmvSpl.ax,1.00.0000.0012
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17514
    Video MotionDetect,0x00200000,1,1,motiondetect.ax,1.00.0000.0005
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17514
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
    Arcsoft Snapshot Filter 1.0,0x00200000,1,1,ArcSnap.ax,1.00.0000.0024
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
    ArcSoft MPEG Splitter,0x00400000,1,2,ArcSpl.ax,2.04.0002.0045
    ffdshow subtitles filter,0x00200000,2,1,ffdshow.ax,1.03.4501.0000
    madVR,0x00200000,1,0,madVR.ax,0.85.0008.0000
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17514
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
    LAV Audio Decoder,0x00800003,1,1,LAVAudio.ax,0.55.0002.0000
    ArcSoft Time Stamp,0x00200000,1,1,ArcTimeStamp.ax,1.00.0000.0003
    LAV Video Decoder,0x00800003,1,1,LAVVideo.ax,0.55.0002.0000
    Haali Video Sink,0x00200000,1,0,splitter.ax,1.11.0288.0000
    ArcSoft MPEG Video Decoder,0x00600000,1,1,mpgvideo.ax,2.04.0000.0048
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17514
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514

    WDM Streaming Tee/Splitter Devices:
    Conversor em T entre Coletores,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    ArcSoft Mpeg Encode Filter,0x00200000,0,0,ArcMpegCodec.ax,2.05.0000.0013
    ArcSoft Realtime Capture Encoder Filter,0x00200000,0,0,ArcCaptureEncoder.ax,2.05.0000.0032
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    ffdshow video encoder,0x00100000,1,1,ffdshow.ax,1.03.4501.0000
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17514
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
    ffdshow Video Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    FM Screen Capture Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Codec IYUV Intel,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Codec IYUV Intel,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Lagarith Lossless Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
    VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
    VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514
    x264vfw - H.264/MPEG-4 AVC codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Xvid MPEG-4 Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17514
    AC-3 ACM Codec,0x00200000,1,1,quartz.dll,6.06.7601.17514
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514

    Audio Capture Sources:
    Microfone (Dispositivo de High ,0x00200000,0,0,qcap.dll,6.06.7601.17514

    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17514
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17514

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514

    WDM Streaming Capture Devices:
    Captura Mista de HD Audio,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Sony Visual Communication Camera VGP-VCC6,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    WDM Streaming Rendering Devices:
    Fone de Ouvido/Alto-falantes de HD Audio,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

    Video Capture Sources:
    Sony Visual Communication Camera VGP-VCC6,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17514
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17514
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17514
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17514
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17514

    WDM Streaming Communication Transforms:
    Conversor em T entre Coletores,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Audio Renderers:
    Alto-falantes (Dispositivo de H,0x00200000,1,0,quartz.dll,6.06.7601.17514
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
    DirectSound: Alto-falantes (Dispositivo de High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514

    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
    Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
    Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
    PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

  • Anonymous's avatar
    Anonymous
    11 years ago

    Card name: Mobile Intel(R) 965 Express Chipset Family

    -------------------------------

    I'm pretty sure that's a GMA X3000

    Game's minimum requirements are GMA X4500

    Other people have had X3100 and X3500 couldn't play this game either and I wasn't able to help them nor did I see anyone successfully get one to work  (I don't visit that often at the minute though so I miss a lot too).

    The 2009 drivers I believe are the problem.  Those are the latest and there are non newer for the GMA X3xxx.

    I have seen some really low end solutions with similar muscle play this game (albeit probably not very well), the difference is they had more recently driver support.

    5 years is a very very long time... a lot of software rot going on.  Also the GMA series is very old and wasn't very good at gaming even when it was brand new.

    I'm sorry.

  • crinrict's avatar
    crinrict
    Hero+
    11 years ago

    Agree with WootCandy.

    No dedicated memory is below minimum specs.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,438 PostsLatest Activity: 14 minutes ago