Re: The Sims 4 Won't Install - Literally, I've Tried Everything, Help!
Hi @chocckola
First go to C / Program Files (x86) / Origin Games
Once you are in the Origin folder go into your Sims 4 Folder / _Installer /DirectX / redist
Once you are in this folder you will notice a bunch of .rar's.
Delete ALL of the .rar files OUT of the redist folder.
DO NOT DELETE: DSETUP.dll, dsetup32.dll, or DXSETUP.exe
Once the redist folder only has those 3 files that you DIDN'T delete are left, go back into Origin and hit the "Ready to Install" button again and i think you should by fine.🙂
If your issue persist follow this steps 🤔
Ensure that your Firewall and/or Antivirus are not blocking the connection.The easiest way would be adding an exception for the Origin Client.
You need to do this add firewall/antivirus exceptions for Origin and open the needed ports http://help.ea.com/en/article/connection-issues-wi
Clear Origin cache and for this you get a perfectly detailed post from @EA_Nils >>http://answers.ea.com/t5/Origin/my-origin-will-not
Restart your machine .
You need to perform a Clean Boot: http://help.ea.com/en/article/how-to-clean-boot-yo
In the “Run” window, type the message “msconfig” without quotes;
-you need to left click on the “OK” button;
Select “General” tab, from the toolbar and chose the feature called “ Selective startup”;
-uncheck the box found in the left of the message: “ Load startup items”;
Select “Service” tab, from the toolbar;
-check the box in the left of message: “Hide all Microsoft services”;
Left click on the “Disable all” button, found on the lower-right side of the window;
Left click on the “OK” button;
-a new message box will prompt on your display. Left click on the “Restart” button in order to restart your operating system.
