Forum Discussion

Re: TS4_x64.exe application error

@JSoriano16  I think a PC reset, or a clean install of Windows, might be the only move here.  You've already tried everything else that I can think of, and when I asked for a second opinion, that person also thought the reset/clean install was probably the best option at this point.  Let me know if you need help with the process.

3 Replies

  • TumBear's avatar
    TumBear
    Not applicable
    2 years ago

    its not a you issue or a your PC issue, its an EA App issue. I have done all but reinstall windows, and am having the same issues, but am getting the missing files error. Worked fine before an update last month, now sims 4 is bricked. Its so great to know that there are very knowledgable folks like @puzzlezaddict trying to help out, but unfortunately some things are beyond fixable...

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @TumBear  What error are you seeing?  There's nothing about missing files in the original poster's error, which is a Windows error that, at this point, suggests that a clean reinstall of Windows is the only good option.  But that doesn't apply to most of the Sims 4 errors players see.

    If you'd like help with your issue, please post a screenshot of the error you actually get.  Please also run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/