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Hi! I tried following these instructions/similar ones from a YouTube video, however somewhere along the process, something must've gone wrong because now I have a config menu thats completely empty except for ===options=== and ===default options=== with absolutely nothing else, and when i try to run the game, it says there's an error with start up. Please don't tell me I have to reinstall the whole game...
Btw I have a Geforce RTX 3060 graphics card that I'm attempting to play with.
- puzzlezaddict4 years agoHero+
@simsical-musical You don't need to reinstall anything. Just repair the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.
If you want help getting your graphics card recognized, launch the game once after the repair, then post the section of config.log under "Graphics device info"; you can stop when you get to "Options."
- 4 years ago
Okay, this worked and I now see 1 Found 1 Supported in the config file. But how do I know that it's actually running on my RTX 3060? I opened the game and it looked the same—kinda foggy and pixelated like my old GTX 1650 looked. This is a massive upgrade, shouldn't I be seeing a more visual change?
Also, now when I try to place default cc in the game, it doesn't appear on the sims, which I don't understand at all because there's no other cc blocking it from appearing and I've never had that happen.
- puzzlezaddict4 years agoHero+
@simsical-musical The config file also shows you which graphics card Sims 4 is using, so if your 3060 is listed there, that's what's running the game. You may need to fiddle with the graphics options and restart the game to see the full improvement.
If that doesn't help, please post some screenshots. Instead of using the in-game screen capture tool, put the game in windowed or fullscreen windowed mode, then hit Windows key-shift-S and drag your cursor over the screen to capture what you see.
for the cc issue, please create a new thread in the game and mods/cc forum:
https://answers.ea.com/t5/Game-and-Mod-CC-Issues/bd-p/the-sims-4-game-issues-mods-en
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