[READ FIRST] Unrecognized video card
The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database.
You can confirm that your card is not recognized by reading the confi...
Forum Discussion
@puzzlezaddict
Hello, I just wanted to let you know that the card number for the Nvidia RTX 3060 Ti is incorrect in the file you posted for people to download and place into the ConfigOverride folder. After I had downloaded the file here, I placed it into the ConfigOverride folder. I started the game, and it was still saying that my card wasn't found. So I poked around in the Original Config folder and saw what was listed for my device and checked it against the file I downloaded here. The one in the downloaded file said card 0x2486 for my card. In the original Config file it showed Device: 2489. Once I changed it to card 0x2489 I saved the file, opened my game, exited and looked in the Config Folder and it now shows Found 1 Supported 1. I hope this made sense as I have a horrid migraine.
@ladyalore Thanks, but this is actually a case of the 3060 ti having multiple revisions and different device IDs to go with them. I hadn't gotten around to adding the newer IDs yet.
@puzzlezaddict Ah gotcha! I hadn't realized that there were multiple revisions on them. I'm just glad I was able to figure it out and didn't go so far as to uninstall my game. Thank you for the file though, it's super helpful. I know it saved me from spending a lot of time editing the config file myself.
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