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june1st1998's avatar
june1st1998
Rising Newcomer
1 day ago

Recent Crashing

I have been playing Enchanted since I recently purchased it a week ago. Just the last two nights it has crashed repeatedly after indeterminate minutes of play. Yesterday after about an hour and today after 5 minutes then 1 minute. The only new thing I did was get the free items from the Maker Mart for the first time ever yesterday. I am super unfamiliar with most things gaming so am hesitant to try fixes; i have zero mods. It is currently unplayable. The game does load fine, crashes upon play. 

cc or mods removed
crashing

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    1 day ago

    june1st1998​  Please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

    When the game crashes, are you restarting your computer before trying again?  If not, that may be why it's crashing so soon the next time.

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