morgann0216 Did you create your own bundle, or did you buy one of the pre-made bundles? If the latter, please double-check that this promotion does in fact include For Rent. Some bundles are named in a way that suggests they include a certain EP when they don't.
Other than that, if you're still unable to use For Rent, please contact EA customer support and ask what happened to your purchase. It would also help to load your order history on ea.com and take a screenshot showing the order number and its status.
https://help.ea.com/en/customer-care/
Use the live chat option, and if you don't see it, pick a slightly different category of issue. Or wait a day or two, as EA support was closed for the holidays and may not yet be fully online again.
