6 years ago
redeemed code
I already installed "The Sims 4" in my computer about 2/3 years ago. Now I want to play again but my code is already used (I logged in with the account I used 2/3 years ago). What can I do?
I already installed "The Sims 4" in my computer about 2/3 years ago. Now I want to play again but my code is already used (I logged in with the account I used 2/3 years ago). What can I do?
@Dilemine Are you sure you are logging in to the correct Origin account? As this is an open public forum you will have to contact an EA game consultant to research this issue - EA customer service
I’m sure, I’ve logged in origin one time and with that account
@Dilemine You will have to contact EA customer support as they can research this issue. If you are getting the code already in use then the code has been activated in an account already and this issue can not be resolved in these public forums.