Lydex90
4 months agoSeasoned Newcomer
Redeemed codes for 2 expansions pack not appearing in library
The events:
- I bought Codes to Business & Hobbies and Life & death (and 3 other expansions)
- Entered the codes for redemption on the EA website
- I got a message saying it had been added to my library
- But when I check my add-ons within the EA App > the Sims 4, I can see the other expansions I purchased today, but not B&H and L&D
- When I try to redeem the code again it says the code has already been redeemed (presumably by me in step 2)
What I've tried
- Restart the app
- cleared the cache
- log in and log out
- redeeming the codes again
- Checked the codes were valid in my location (they are)
But no luck.
Any suggestions?
Solved - I'm an idiot. Bought a code for the pre-order bonus, not the pack itself.