5 years ago
Repair game not working
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 10.587 What expansio...
@CLMerz1948 It wouldn't hurt to try preventing Steam from loading with Windows, or at the very least exiting it before running the Origin repair. Steam and Origin shouldn't be interacting at all unless you've linked your accounts, but even without that, they could be competing for resources.
For the repair issue, try clearing Origin's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Okay, it worked like a charm....Only file it would not delete was called service logs. Don't know if that's because I'm using windows 10. Would it be okay to delete the local content file I saved? I also did not let steam load. Anywho, I'm a happy girl, thanks for you help. I'm saving the page least it happens again!!!
@CLMerz1948 I'm glad it worked. In the future, if you can't delete a file, restart your computer and try again without opening Origin. There are two processes tied to Origin that don't quit when you close Origin, and they can be accessing some of Origin's cache files, but a restart will shut them down. Or you can look for the Origin Client Service and Origin Web Helper Service in the Task Manager and manually End Task.