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gbrig's avatar
gbrig
New Rookie
3 years ago
Solved

[Resolved] - Bug Pre-Ordered The Sims 4 Growing Together

 I come here to expose a problem with the pre-ordered of The Sims 4 Growing Together which is scheduled for release on March 16. Looking on the EA app to see the time of the expansion is available in...
pc
  • EA_Cade's avatar
    EA_Cade
    3 years ago

    Hey all,

    Apologies for the scare, Growing Together releases on March 16th and this visual issue has been flagged to the team for investigation now.

    Update: This should now be resolved for all players. 

jpkarlsen's avatar
jpkarlsen
Hero (Retired)
3 years ago

@puzzlezaddict 

I think it has to do with that is the last day you get the free outdoor play stuff for early purchase. It does look weird though.

EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
3 years ago

Hey all,

Apologies for the scare, Growing Together releases on March 16th and this visual issue has been flagged to the team for investigation now.

Update: This should now be resolved for all players. 

  • gbrig's avatar
    gbrig
    New Rookie
    3 years ago

    Thanks a lot for your help ! It's fix for me. 🙂

  • UnhandyArc74's avatar
    UnhandyArc74
    3 years ago

    I preorder the sims growing together on the 3rd and and now It’s telling me I need to pay preorder again 

    • EA_Cade's avatar
      EA_Cade
      Icon for Community Manager rankCommunity Manager
      3 years ago
      Hi @UnhandyArc74,

      I wouldn't trust that until the issues we're currently seeing on EA app connectivity are resolved.

      I have a strong feeling after everything is back up you'll see your preorder correctly.
  • DaHellUWant's avatar
    DaHellUWant
    3 years ago

    This has not been resolved for me.  It is still locked in game and I have the latest update!!  

  • DaHellUWant's avatar
    DaHellUWant
    3 years ago
    @EA_Cade Are you with EA, because this issue is definitely not resolved for me!
  • Irishgurl313's avatar
    Irishgurl313
    3 years ago
    @EA_Cade I preordered the game and got a message saying I can't download it until 1pm March 16th...not happy.
    • EA_Cade's avatar
      EA_Cade
      Icon for Community Manager rankCommunity Manager
      3 years ago
      Hi @Irishgurl313,

      That's correct. That's when the Growing Together content releases.
      • Irishgurl313's avatar
        Irishgurl313
        3 years ago
        @EA_Cade Oh...I must have misread something because I thought it released at 12 am today.
  • Mandarinus123's avatar
    Mandarinus123
    3 years ago

    I installed the expansionpack growing together monday, and its 16 th april today. But when i play sims 4, there is no growing together, when i click on the pack, it just says that i already own it, and that it is installed. What do i do?

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