screen goes white
I am having an issue where I will play the game for a period of time when suddenly the screen will go white and I can't exit or open task manager to close. I still hear the Sims music in the backgro...
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@SYDNEYRAE2001 Please run a dxdiag, upload it to a third-party free filesharing site (this site's uploads aren't working properly right now), and link it here.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Thank you. I ran dxdiag and had my dad who is in IT review and there were no problems.
@SYDNEYRAE2001 That's fine, but I'd still like to see the dxdiag, so I know a bit more about your system. Without seeing it, all I can really suggest is that you disable Origin in-game, but that usually only helps people whose games don't load in the first place. If you want to try it, open Origin, hover over your username, select Application Settings, then the Origin in-game header, and disable the option at the top.
Without a dxdiag, everything is pretty much a shot in the dark.
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