SDX drop not downloading and event not starting

nemome1  Do you see anything in Documents > Electronic Arts > The Sims 4 > content other than a single file?  If so, does it help to remove the folder and let the game recreate it?

klschofield  Is your content now in your game, just not showing as new; or is it still missing?  There should be data in content when there's an SDX drop, and the folder should empty when the game is next updated and the SDX content is incorporated into the program files.