Forum Discussion
puzzlezaddict
3 months agoHero+
TazzaVM There are a lot of potential problems a dxdiag can list that aren't flagged as problems by the dxdiag itself. For example, yours lists a number of failed Windows updates. So please run a couple of basic checks of your Windows system files:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes, and enter
- Post the message you receive here
Your Nvidia graphics driver is also somewhat old, and the DX9-related errors in your dxdiag could be related to the driver. So please install the newest one available from Nvidia, which you can find here:
https://www.nvidia.com/en-us/drivers/
Restart your computer after installing and before trying to play. Please test both DX9 and DX11 modes, still with no mods or cc present, and let me know how they work with the new driver.
About The Sims 4 Technical Issues - PC
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