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I'm really starting to wonder what the issue is.
@BUCKTOOTH20021 If you're using Quick Reply rather than Reply, that explains why attachments don't work. Otherwise, you can upload any relevant files to a third-party hosting site (e.g. Google Drive) and link them here. Make sure that anyone with the link can view them.
When you're able, I would also like a new dxdiag so I can ask for a second opinion if necessary.
- 9 months ago
Excellent, it's working now.
I've attached the most recent DXDIAG & Event viewer - I launched it on a clean boot.
https://drive.google.com/file/d/1g6jUJcsL1jeKB6pqkk5DFcKjrnDjieuD/view?usp=sharing
Additionally, I've run windows memory diagnostics as the only change I made to my hardware was adding RAM. It was around the same time SIMS started to crash. However, no faults were found whatsoever.
Windows 10 has been updated & is now on a new M.2 drive. I also ran a repair of windows, no luck.
Let me know what we shall try next. Thank you again!
Kind regards,
- puzzlezaddict9 months agoHero+
@BUCKTOOTH20021 I wouldn't consider a pass from the Windows memory diagnostic tool to be reliable. A fail is probably accurate, but the tool doesn't catch all problems.
The gold standard here is MemTest86, testing each module separately and in multiple slots on the motherboard. That can be tedious though, and given that the problem started when you added more RAM, the much easier test is to pull the new modules. Even if this helps, that doesn't mean the modules are defective—the problem could be one of the slots instead. But at least you'd have more information.
If you want to try MemTest86, here's how:
https://www.memtest86.com/index.html
https://www.overclockersclub.com/guides/memtest86_memory_guide/
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