Sims 4 - Create-sim Bug

I self-fixed the issue where no one could help me, and this issue has come back with the update as well as another issue (already taken care of). I'll be in the middle of creating a family and it goes back to camera mode and I cant exit, click anything in screen, and end up having to use task manager to 'end task'. Seriously, EA, get your * together. How can we play if you can't take care of this error? Haven't you had enough time by now to fix it??

If this can't be fixed, I want my money back. This is ridiculous.