Forum Discussion

rrms1979

New Novice

4 months ago

SIMS 4 - Download crashing computer and not loading

I've just bought the Sims 4 fairy edition. Since purchasing the add on the main game will no longer load and continues to crash my computer. I am not able to remove the download from my computer and...

crashing

puzzlezaddict

Hero+

4 months ago

rrms1979 Are you allowing the game to access your files or not? It does need to access Documents in order to load, as that's where user data is stored.

If you want to uninstall it, please use the steps in the accepted solution of this thread:

[CURRENT ISSUE] Sims 4 DLC shows as installed, won't load in-game | EA Forums - 11831673