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Chrisssmith8080's avatar
8 years ago
Solved

Sims 4 - Error Code: 22

I play a game sometimes and try to save and get a message about error code 22. I lose all my data. I looked it up online and have already moved my saves, slowly added them back and with each one create a game, play for a while and see if it saves. I did this with all my saves and each time it saved. What I am asking is, please someone help me?!? How can I fix this?!!

  • crinrict's avatar
    crinrict
    8 years ago

    Hi @Chrisssmith8080

    there should be an indication in your tray bar in the lower right corner. Check there if Windows is doing an update.

    You can also try if it runs if you do a clean boot to make sure nothing is blocking in the back: https://help.ea.com/uk/help/faq/how-to-clean-boot-your-pc/

    If it works in clean mode, then it's a conflict with a background program. Turn stuff back on after trying and find out what's running. You can also check your task manager (right click on the bar at the bottom and choose task manager.

5 Replies

  • Hi @Chrisssmith8080

    Error 22 usually occurs if something else is blocking a file or another program is interfering.

    Do you have any cloud services running in the back or a Update or Virus Scan ?

  • How would I go about checking to see if I do have an update or virus scan running in the background?

  • crinrict's avatar
    crinrict
    Hero+
    8 years ago

    Hi @Chrisssmith8080

    there should be an indication in your tray bar in the lower right corner. Check there if Windows is doing an update.

    You can also try if it runs if you do a clean boot to make sure nothing is blocking in the back: https://help.ea.com/uk/help/faq/how-to-clean-boot-your-pc/

    If it works in clean mode, then it's a conflict with a background program. Turn stuff back on after trying and find out what's running. You can also check your task manager (right click on the bar at the bottom and choose task manager.

  • I just figured out how to solve this error code 22 on my laptop. I had controlled folder access enabled and it was blocking Sims 4. See the attached screenshot. I just went in and allowed sims 4 and now it's working again!

  • Thanks, this definitely worked for me. You’re a life saver 🙂

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