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PC","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"linear"},"topicsCount":51578,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-04-14T03:29:32.481-07:00"},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":true,"tagType":"PRESET_ONLY","eventPath":"category:the-sims-4-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-4-technical-issues-pc-en/"},"User:user:2127963":{"__typename":"User","id":"user:2127963","uid":2127963,"login":"Paramorame93","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-4.svg?time=1721239543000"},"rank":null,"email":"","messagesCount":2,"biography":null,"topicsCount":1,"kudosReceivedCount":5,"kudosGivenCount":1,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2021-06-03T10:30:39.985-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0,"entityType":"USER","eventPath":"community:tghpe58374/user:2127963"},"ForumTopicMessage:message:11806868":{"__typename":"ForumTopicMessage","uid":11806868,"subject":"Sims 4 - Game License Invalid","id":"message:11806868","revisionNum":1,"repliesCount":12,"author":{"__ref":"User:user:2127963"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"conversation":{"__ref":"Conversation:conversation:11806868"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11806868"},"body@stripHtml({\"truncateLength\":200})":" So first I had an issue with my app even loading, it said I had no games in my library, I needed to buy EA Play which I haven't had in years with no issue, and wouldn't even show Sims 4 anywhere. Con...","body@stringLength":"1409","rawBody":"

So first I had an issue with my app even loading, it said I had no games in my library, I needed to buy EA Play which I haven't had in years with no issue, and wouldn't even show Sims 4 anywhere. Contacted the support chat, not sure if she fixed it or if I did because I found a way to clear my cache while waiting on her response which started working like normal once it relaunched. 

Then it just said I needed to download the game, which I have downloaded along with every pack (minus kits) downloaded as well, I did NOT want to have to redownload all of that, so I checked it a different way and it pulled up that I just needed to update.

I updated the game and now it says my Game License is Invalid, always something right? The person in the chat couldn't help me, she just told me to post on here and she would report it on her end but that was it. Just like most people who enjoy Sims 4 I have 2500 hours in this game, a lot of money in it, and the game is a FREE game so how is my license invalid? 

I have clicked the repair button under MANAGE, and it repaired the base game along with all my add ons but I am still having the issue. 

I wish we would go back to Origins, I don't remember there be any issues with playing Sims 3 and it seems the EA app has issues too often. I just want to play my game and relax after a long day at work and can't. 

","kudosSumWeight":1,"postTime":"2024-04-19T22:59:01.455-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"AttachmentEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98MQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message11806868AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/the-sims-4-technical-issues-pc-en/198051/1/Screenshot%202024-04-20%20011231.png\"}"}},{"__typename":"AttachmentEdge","cursor":"MjUuMnwyLjF8b3w1fF9OVl98Mg","node":{"__ref":"Attachment:{\"id\":\"attachment:message11806868AttachmentNumber2\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/the-sims-4-technical-issues-pc-en/198051/2/Screenshot%202024-04-20%20015316.png\"}"}}]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:pc","text":"pc","time":"2024-07-15T13:50:17.283-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:11806868_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":3110},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

So first I had an issue with my app even loading, it said I had no games in my library, I needed to buy EA Play which I haven't had in years with no issue, and wouldn't even show Sims 4 anywhere. Contacted the support chat, not sure if she fixed it or if I did because I found a way to clear my cache while waiting on her response which started working like normal once it relaunched. 

Then it just said I needed to download the game, which I have downloaded along with every pack (minus kits) downloaded as well, I did NOT want to have to redownload all of that, so I checked it a different way and it pulled up that I just needed to update.

I updated the game and now it says my Game License is Invalid, always something right? The person in the chat couldn't help me, she just told me to post on here and she would report it on her end but that was it. Just like most people who enjoy Sims 4 I have 2500 hours in this game, a lot of money in it, and the game is a FREE game so how is my license invalid? 

I have clicked the repair button under MANAGE, and it repaired the base game along with all my add ons but I am still having the issue. 

I wish we would go back to Origins, I don't remember there be any issues with playing Sims 3 and it seems the EA app has issues too often. I just want to play my game and relax after a long day at work and can't. 

"},"Conversation:conversation:11806868":{"__typename":"Conversation","id":"conversation:11806868","solved":true,"topic":{"__ref":"ForumTopicMessage:message:11806868"},"lastPostingActivityTime":"2024-11-04T21:02:30.528-08:00","lastPostTime":"2024-11-04T21:02:30.528-08:00","unreadReplyCount":12,"isSubscribed":false},"ModerationData:moderation_data:11806868":{"__typename":"ModerationData","id":"moderation_data:11806868","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Attachment:{\"id\":\"attachment:message11806868AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/the-sims-4-technical-issues-pc-en/198051/1/Screenshot%202024-04-20%20011231.png\"}":{"__typename":"Attachment","id":"attachment:message11806868AttachmentNumber1","filename":"Screenshot 2024-04-20 011231.png","filesize":28426,"contentType":"image/png","url":"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/the-sims-4-technical-issues-pc-en/198051/1/Screenshot%202024-04-20%20011231.png"},"Attachment:{\"id\":\"attachment:message11806868AttachmentNumber2\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/the-sims-4-technical-issues-pc-en/198051/2/Screenshot%202024-04-20%20015316.png\"}":{"__typename":"Attachment","id":"attachment:message11806868AttachmentNumber2","filename":"Screenshot 2024-04-20 015316.png","filesize":188698,"contentType":"image/png","url":"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/the-sims-4-technical-issues-pc-en/198051/2/Screenshot%202024-04-20%20015316.png"},"Revision:revision:11806868_1":{"__typename":"Revision","id":"revision:11806868_1","lastEditTime":"2024-04-19T22:59:01.455-07:00"},"AcceptedSolutionMessage:message:11806869":{"__typename":"AcceptedSolutionMessage","id":"message:11806869","conversation":{"__ref":"Conversation:conversation:11806868"},"author":{"__ref":"User:user:90819"},"revisionNum":1,"uid":11806869,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-pc-en"},"parent":{"__ref":"ForumTopicMessage:message:11806868"},"subject":"Re: Sims 4 - Game License Invalid","moderationData":{"__ref":"ModerationData:moderation_data:11806869"},"body":"

@Paramorame93  The EA App may be the issue here, not Sims 4.  So try force-updating it.  Go here:

\n\n

C:\\Program Files\\Electronic Arts\\EA Desktop\\EA Desktop

\n\n

and launch the EAUpdater.exe.  Let me know both whether this fixes the Sims 4 error and whether the App now loads normally.

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@Paramorame93  The EA App may be the issue here, not Sims 4.  So try force-updating it.  Go here:

\n\n

C:\\Program Files\\Electronic Arts\\EA Desktop\\EA Desktop

\n\n

and launch the EAUpdater.exe.  Let me know both whether this fixes the Sims 4 error and whether the App now loads normally.

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Hey! 

Thanks for the response! I meant to update this after I fixed it but got distracted. It was the app. I uninstalled it and then reinstalled, worked like a charm thankfully! I don’t know what I’d do if I had to start over pack wise. I don’t mind losing saves cause I’m always starting something new but having to rebuy all those packs 😅😅 No thank you. 

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Hey! 

Thanks for the response! I meant to update this after I fixed it but got distracted. It was the app. I uninstalled it and then reinstalled, worked like a charm thankfully! I don’t know what I’d do if I had to start over pack wise. I don’t mind losing saves cause I’m always starting something new but having to rebuy all those packs 😅😅 No thank you. 

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Game License Invalid","moderationData":{"__ref":"ModerationData:moderation_data:11806872"},"body":"

Same after the recent update I cannot launch the game . It repeatedly shows game license invalid . Don't know what to do.

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Same after the recent update I cannot launch the game . It repeatedly shows game license invalid . Don't know what to do.

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Yes I am in the same boat ever since the latest update, I have tried uninstalling it a number of times, clearing the cache but nothing is working 😔

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Yes I am in the same boat ever since the latest update, I have tried uninstalling it a number of times, clearing the cache but nothing is working 😔

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