Forum Discussion
82 Replies
- StudioVick12 years agoNot applicable
Still says unreleased when I click on the game. Would just like to be able to download etc.
- Anonymous12 years agoNot applicableMoved
- crinrict12 years agoHero+
Unrealeased games: Check your Order. If it still says processing, your payment has not gone through. Make sure your payment info is up-to-date
Initialize error: Please try starting the game as administrator or in compatibility mode. Also try windowed mode: http://sims4.crinrict.com/en/2014/02/start-game-in-windowed-mode/
Not being able to connect: Check your firewall and Anitvirus
Mac: This game is not for mac.
- Anonymous12 years agoNot applicable
"Initialize error: Please try starting the game as administrator or in compatibility mode. Also try windowed mode: http://sims4.crinrict.com/en/2014/02/start-game-in-windowed-mode/"
I just tried all 3 and still get the same error it just goes to a window now before giving me the error.
- OllaBlackBacard12 years agoNot applicable
Same for me.Tried all these 3,doesnt help.
- ellianshia12 years agoNot applicable
Ditto here. Game simply doesn't want to start with either option. The only difference following the window mode is that the screen isn't going black.
- crinrict12 years agoHero+
Unfortunatley at this point I don't know what's going on with the initialize error.
I'm trying guys but maybe go over to the official forum and see if they have a solution. Still trying to get everyone threads here.
- ellianshia12 years agoNot applicable
Official EA forum appears to actually be down. I am trying to get some response from EA customer support. Have been transferred up at least twice so far. If I get any kind of solution there, I will post again.
- crinrict12 years agoHero+
Works for me. Is this where you went: http://forums.thesims.com/en_US/ ?
- Anonymous12 years agoNot applicable
I posted my problem http://forums.thesims.com/en_US/discussion/776088/135dec40c984c6a38-00000077#latest ? but am so far unable to get any help from there and am also currently waiting to see what customer support can do about the issue with the error.
UPDATE:
I just contacted customer service, just had to restart my computer for one of the troubleshooting steps they went through with me without success and I lost contact with them. I am currently waiting to get back in contact with them, I will post here if I get it to work on what steps I took. So far it doesn't seem to be working out though.