Sims 4 Black Screen with sound windows 10
I decided to purchase this game, but ran into the issue of the black screen upon start-up, but still able to hear the music, and see the in-game cursor. I've gone through about every possible forum o...
Forum Discussion
@CurtisDTL
Now I have information from another helper - thank you @jpkarlsen - that Intel has ceased all support for this particular CPU/Graphics So it is unlikely that it will ever work.
But thanks to another helper - thank you Holger1405 - there is an option that the game probably will start works.
If you can't get a Windows 10 driver for your Intel Chip, you can reinstall the existing OS driver and install a newer AMD driver.
Your AMD Mobility Radeon HD 5000 is not working now, but there are Win 10 drivers available for this chip. Radeon HD 5000 can run this game
.
Reinstall the existing OS driver and install a newer AMD driver.
https://www.amd.com/en/support/kb/faq/gpu-615
Okay, I'll give that a try later tonight, or tomorrow and report back. I appreciate all of the help thus far.
Community Highlights
- EA_Cade11 months ago
Community Manager
