Sims 4 crashing to black and then desktop

vangoghpicassos​  I apologize for the late reply.  Crin asked me to take a look at your thread, but I was busy yesterday.

Anyway, your dxdiag doesn't list any Sims 4 errors at all, nor any system errors that could reasonably be expected to take down the game.  That could mean that the relevant errors have been crowded out by newer ones, for example there are a few Windows update errors listed.  Or the cause of this issue might not be producing an error at all.

So please try again to play, this time in windowed mode if you're not already using it.  Open Options.ini, inside Documents > Electronic Arts > The Sims 4, search for fullscreen, and set this to 0 (zero).  Change the value for fullscreen only, not anything else.

If that doesn't help, try again but with your computer offline.  You can sign into the EA App and put it in offline mode, then disable wifi and/or disconnect the ethernet cable before pressing Play.

If you get another black screen, please look for new errors in the Reliability Monitor.  Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day.  Today is on the right.

Look for an error that happened at exactly the time of your most recent Sims 4 crash.  If you find one, double-click it to see more details, then copy that info and paste it into a reply here.  If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.