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bbyshayeshaye's avatar
bbyshayeshaye
Seasoned Newcomer
3 months ago

Sims 4 Crashing When Opening World

Hi, I’m having an issue where my main Sims 4 save crashes every time I try to load it.

 

Here’s what I’ve tried so far:

  • Removed all mods and CC
  • Cleared cache files (localthumbcache, etc.)
  • Renamed my Sims 4 folder to force a clean game folder
  • Repaired the game through the EA App
  • Tested older versions of the save (.ver0, .ver1, etc.)
  • Tried loading other saves — those work fine
  • Identified the specific save file that’s broken, but it’s my main one

 

I also attempted to open the family in a new save, but the game still crashes when I try to load them. I’m uploading the zipped save file here in case someone can take a look:

 

[SAVE FILE HERE GOOGLE DRIVE]

 

I’m on [Mac/PC], and I’ve tested everything in a completely clean folder with mods removed.

 

Would really appreciate any help recovering or fixing the save — thank you!

crashing
ea app

3 Replies

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 months ago

    bbyshayeshaye​  Sorry for the late reply; I've been away from the forums for a bit, and no one else answers here regularly.

    Anyway, can you load a different household within this save?  If so, can you switch back to your main sims?  If the game crashes when loading their home lot, try inviting them out somewhere and switching to them there.  The idea is to find out whether the problem can be fixed by playing a different household for a bit and/or getting these sims away from their home lot.

    I'm not sure from your description whether you tested the sims in a new save and also on a default or blank lot, but if you haven't, please do that too.

  • bbyshayeshaye's avatar
    bbyshayeshaye
    Seasoned Newcomer
    3 months ago

    even if I would try to load a different household. I still cannot go to the map. all my families were broken. :(

    I tried all of those things.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 months ago

    bbyshayeshaye​  Did you try a household you've never played before?  You could also create new sims from the map and place them.

    I downloaded your save and was able to load Mayumi Ito in Willow Creek, the first household I tried.  She's missing some cc but appears to be fine overall.  So try her and see what happens.

    If you get another crash, try disabling Parenthood and Spa Day, two packs I don't own that you do.  (The others are Cool Kitchen Stuff, Toddler Stuff, and Sweet Allure.)  I don't know of a specific reason these packs' content would crash the game, but that's the other obvious difference between your setup and mine.  Here's how to disable packs:

    https://sims4.crinrict.com/eng/2017/03/disable-single-packs/

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