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cherryiskool's avatar
cherryiskool
Seasoned Newcomer
8 months ago

Sims 4 crashing

My sims 4 game keeps loading for a bit then closing since last night. I've tried deleting cc/mods, repaired, updated my laptop, changed some settings and other things people said to try but nothing is working. Please help!

1 Reply

  • cherryiskool​  Did you remove the entire Mods folder?  If not, please try that now.

    If that doesn't or didn't help, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.