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Troy_is_gey's avatar
2 years ago

Sims 4 DLC files get deleted when i switch steam accounts

Whenever i switch from my main steam account to my partner's, all of the DLC folders vanish from the contents folder and i am forced to redownload them every time i switch back. after many attempts, i have been unable to fix this issue or come to an understanding of why. 

4 Replies

  • @Troy_is_gey I'm thinking maybe the EA app is picking up that there's no DLC's owned from the other steam account and maybe that's causing the deletion of these files but i still don't really know how I would resolve this
  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    2 years ago

    @Troy_is_gey 

    I don't know what it is you place in the contents folder but you should stop doing it as it does not belong there.

  • @Troy_is_gey  I think you're right that the EA App is detecting that the other account doesn't own those packs and removing them.  There's no fix for this, at least at this point.  The only workaround I know of is to have two separate Sims 4 installs, renaming one "The Sims 4" folder at a time so Steam and the EA App only see one installed copy at any given time.  The App won't detect the game if its folder is renamed.

    This is not an official workaround and I can't promise it won't cause problems.  But you might prefer it to the alternative of reinstalling your content every time.

    To be clear, this is about the folder that contains the game's program files, stored here by default in EA App and Steam installs, respectively:

    C:\Program Files\EA Games\The Sims 4

    C:\Program Files (x86)\Steam\steamapps\common\The Sims 4

    The folder in your screenshot contains Sims Delivery Express data and is not related to any of the above.  The Sims 4 folder it's sitting in contains only user data, not program files.

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