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Anonymous's avatar
Anonymous
12 years ago

Sims 4 ERROR- Invalid License. what does that mean and what do i do??

Hello

I called Ea today with an error installing my sims 4 game and they told me to uninstall and reinstall sims 4 and origin

which i did and it installed perfectly but when i press play it comes up with " ERROR- Invalid License. Reason Code = missing DLL: [msvcp120.dll] Error: 0x7F

What does that even mean can someone please help me and tell me what to do

Thanks

6 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    12 years ago

    @KitKatCaity Hey, please try the steps below.

    1. Go to .
    2. Click red download button
    3. Select vcredist_x86.exe and click next.
    4. Double click the downloaded file from your browser downloads and proceed with the installation. 
    5. Check the game again. If the issue persists, complete steps 1to 4 again, but this time choose vcredist_x64.

  • Anonymous's avatar
    Anonymous
    12 years ago
    I tried this but it still pops up i saw this error with a lot of people but instead of 0x7F they have 0x7E and this helped them but it did not help me at all any other suggestions?
  • Anonymous's avatar
    Anonymous
    11 years ago

    Im  having the same problem...did u find a solution?!

  • Anonymous's avatar
    Anonymous
    11 years ago

    Okay, when i read this all i saw was 1.Go to . then the rest of the steps. Go to what????

  • I think it's this:

    "Invalid License. Reason code = Missing DLL: [msvcp120.dll] Error: 0x7E" => Install
    vcredist_x86.exe from Microsoft
    Spoiler
    1. Go to linked Microsoft page.
    2. Click red download button
    3. Select vcredist_x86.exe and click next.
    4. Double click the downloaded file from your browser downloads and proceed with the installation.
    5. Check the game again. If the issue persists, complete steps 1to 4 again, but this time choose vcredist_x64.

    Source: http://answers.ea.com/t5/The-Sims-4/Sims-4-says-invalid-license-reason-code-missing-dll-msvcp120-dll/td-p/3553517