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lananthem's avatar
lananthem
Seasoned Novice
9 years ago

sims 4 error code makes game unplayable :( 109:e56fc6bb:b233b104

heeelp!! error code 109:e56fc6bb:b233b104. Sims will load, then i try and go to hare square (a park) while thats loading the screen will turn a dark blue filter for a second though i can still see th...
pc
Anonymous's avatar
Anonymous
9 years ago
I have this same issue every time I try and travel it happens and yes I do have cc and it happens on every house hold
crinrict's avatar
crinrict
Hero+
9 years ago

Have you tried removing the cc/mods to find out if it also occurs without ?

  • MsToniB53's avatar
    MsToniB53
    8 years ago

    Mine occurs without the mods in the game. I have been dealing with the chat people for two days. I have lost a whole group of Sims to this problem. So I am going to be smart and just go with a new group of Sims and start all over again and bam! If it didn't happen again.

    • CMeki's avatar
      CMeki
      Hero (Retired)
      8 years ago

      @MsToniB53

      What do you mean you lost a group of Sims?
      Please, when do you get this error? 

      Did you disable mods or remove them? Or just don't have any?
      I guess you tried repairing the game?

      Please do a factory reset 🙂 

      Try resetting your files to factory settings.

      • Make a backup; copy your The Sims 4-folder from C:\Users\Username\Documents\Electronic Arts to an external drive or somewhere else on your computer, for example your desktop.
      • Rename the The Sims 4-folder in C:\Users\Username\Documents\Electronic Arts to The Sims 4_backup
      • Start the game, make a new save, and see if the error is gone. 
        (The game will have created a new The Sims 4-folder in your documents, this is supposed to happen)

          • If yes, continue
          • If no, post a reply telling us the error is still there
      • Start putting folders back in the new The Sims 4-folder. Observe! After every file/folder, start the game and make sure it still works, before putting in the next one.
        • Options.ini - your game settings
        • Saves - your old saves. The sub-folders are not needed. If putting these back causes problem, try putting one back at a time.
        • Screenshots
        • Custom music - if you have any
        • Tray - your library objects; like lots, rooms and sims
        • Mods - your mods and cc, might cause problems when putting back

      If putting back one of the folders was problematic and you did not work it out, please post a reply and we'll see if we can find what your problem is!

      Source: https://help.ea.com/en-us/help/the-sims/the-sims-4/backing-up-and-resetting-the-sims-4/

      Good Luck! 🙂



    • crinrict's avatar
      crinrict
      Hero+
      8 years ago

      If @CMeki solution doesn't help, would you be willing to share your save with me ?

      If so, please zip your saves folder and upload it somewhere like dropbox, mediafire, googledrive or OneDrive and PM me the link.

      • Anonymous's avatar
        Anonymous
        8 years ago

        Hi,

        I have been having the same issues with error 109 and 110.

        Yes, I do have CC and my game was working fine until I tried to add Story Progression. Ever since I have been getting the error message and if on the odd occasion I do get into the game some objects aren't clickable, mainly sitting objects and the mobile phone has less options.

        I have moved mods folder to desktop and tried the game which works better without CC. I put the same CC back in the game from when it was working fine minus the story progression and still get the same error notification.

        I created a new saved game and it works normally with CC. Can it just be an issue with that saved game as the new one works fine? Is there a way to save my sims and lots and transfer them to a new saved game as I don't want to lose them?

        Regards.

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