el_petoria I apologize for the late reply. It looks like your thread was moved here long after you posted and thus lost in the shuffle.
If you still need help, please uninstall and reinstall your 2015 and newer VC++ runtimes, which Sims 4 uses. Click Windows key-i, select Apps, scroll down to the Microsoft Visual C++ Redistributables, click on any version from 2015 or later, and select Uninstall. Don't touch the older versions. You can download the newest runtimes directly from Microsoft:
https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170
You'll need both the x86 and x64 versions of the 2015-2022 runtimes, but you can skip the ARM version, which is for a different class of device. Restart your computer after installing and before trying to play.
