Forum Discussion

darriedoee's avatar
darriedoee
Seasoned Newcomer
6 months ago

Sims 4 Game keeps crashing I uninstalled and reinstalled still not working

My sims 4 game has stopped working and I haven't been able to play my game for months. I took out my mods folder and its still crashing. When I run the game, it loads up to the sims 4 screen and then...
crashing
launching
darriedoee's avatar
darriedoee
Seasoned Newcomer
6 months ago

I'm having the same issues and I followed your steps this is what I got..

Source
EA

Summary
Stopped working

Date
‎2/‎19/‎2025 3:40 PM

Status
Report sent

Description
Faulting Application Path:    C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe

Problem signature
Problem Event Name:    APPCRASH
Application Name:    EADesktop.exe
Application Version:    13.396.0.5909
Application Timestamp:    67aa42ed
Fault Module Name:    StackHash_3304
Fault Module Version:    10.0.19041.4522
Fault Module Timestamp:    8a1bb6f3
Exception Code:    c0000374
Exception Offset:    PCH_E5_FROM_ntdll+0x000000000009E0B4
OS Version:    10.0.19045.2.0.0.768.101
Locale ID:    1033
Additional Information 1:    3304
Additional Information 2:    3304685e500598e6ca2a9aa06fe01c91
Additional Information 3:    7fd8
Additional Information 4:    7fd8da969d5a4cb1d427fd6c17e26caf

Extra information about the problem
Bucket ID:    a064f8caa27a4c06691383b424557e80 (1806932685232635520)

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,474 PostsLatest Activity: 19 minutes ago