Forum Discussion

sailorleontine's avatar
sailorleontine
Seasoned Ace
5 years ago
Solved

Sims 4 glitches with the sims when doing activities or other things

Product: The Sims 4
Platform:PC
Which language are you playing the game in? Nederlands
How often does the bug occur? Often (50% - 99%)
What is your current game version number? i don't know
What expansions, game packs, and stuff packs do you have installed? everything
Steps: How can we find the bug ourselves? sims 4 glitches
What happens when the bug occurs? i have a problem with the sims, when my sims are doing activities, but also simply talking sleeping, eating and other things it either freezes or they stop with what they are doing
What do you expect to see? that the sims won't freeze anymore and simply continues with what they are doing
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

i don't have the pictures or video's but it's a glitch for sure

  • crinrict's avatar
    crinrict
    5 years ago

    HI @sailorleontine 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

5 Replies

  • sailorleontine's avatar
    sailorleontine
    Seasoned Ace
    5 years ago

    oh i apologize for not answer it (i had troubles logging in till now) i didn't even remember me posting it lol,
    but here's the one for examble:

    i have each packs and i removed mods to the desktop (i only have Mccc) but it still occurs

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago

    HI @sailorleontine 

    Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • ConfigOverride, if you have your own configuration files.
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

  • sailorleontine's avatar
    sailorleontine
    Seasoned Ace
    5 years ago

    sure i can do that and i'll check the link soon to see how it works 🙂

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