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Anonymous's avatar
Anonymous
Not applicable
11 years ago
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"Sims 4 has stopped working"

I have been playing Sims since it first came out in Middle School and there's always been issues but this has been the most frustrating one! I have only had Sims 4 for about a week. Recently within t...
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Anonymous's avatar
Anonymous
Not applicable
11 years ago

I have exactly the same problem. I've been playing it since launch day in the UK (2 days) and have never had a problem with it. 
I just installed the latest patch and now it won't even open the game. 


Screen goes black to enter full screen of the game, then instantly white with "The Sims(tm) 4 has stopped working. Windows is checking for a solution to the problem." 

And all I am left with is a cancle button to click. 

Since I have been able to play it for the past 2 days, it's not my hardware. I have tried repairing the game. Renaming the sims 4 file. Running as admin and nothing. Just instant crash everytime.

£60 on the digital duluxe for something that won't even open anymore....

  • Anonymous's avatar
    Anonymous
    Not applicable
    11 years ago

    Same problem here. I did find a workaround ... when you're in neighborhood view, click on Household Management ... then choose to view the Unplayed families, then filter it to show just the ones who are not in the world ... delete ALL of them and try playing from there. Someone explained to me that there's a sim in there that's wearing some corrupt clothing or something and that's what's causing the crashes.  This is a bit of a pain in the butt, since these deleted households are replaced when you re-launch the game and you have to delete them again (and there can be a LOT of them!) ... but, for me, it stopped my game from crashing so often ... I've even been able to play for almost four hours!

    I hope EA is reading these forums cuz EVERYBODY seems to be having crashing problems, so it's something they need to address, and soon!

    Update ,,, this fix was working great for me ,,, UNTIL THE 9/9 PATCH! Now it's crashing whenever I try to save, so it's pretty much unplayable. I am VERY disappointed with EA ... this game cost a lot of money and it's been dysfunctional since I got it.

    • Anonymous's avatar
      Anonymous
      Not applicable
      11 years ago

      I am going to try this as well . my game has crashed since day and I even went as far as reinstalling windows 7 and actually upgraded to windows 8 AND STILL crashes the same way. half the time origin wants to open first and then the sims wont even open if im not connected to wi fi or origin. it only opened without wi fi ONCE and that was last night after the thrird fresh install! this is INSANE! 

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