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Anonymous's avatar
Anonymous
8 years ago
Solved

Sims 4 infinite loading screen

About 3 days ago I think, I made a new family, and the game actually worked that day, but I never tested the family because it was late and I was tired, and the next day it stayed at the loading scre...
pc
  • Anonymous's avatar
    Anonymous
    7 years ago
    I'm so sorry I forgot to respond lol. But I ended up doing that and it ended up being a mod I had installed a few days prior to the glitch, I still haven't gotten around to checking but so far it's working without those mods, so when I get the chance I'll check which one bugged my game. Thanks for the response!
crinrict's avatar
crinrict
Hero+
8 years ago

Hi @YooJumChan

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199. 

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

  • Options.ini (or just re-set all your settings manually)
  • Tray Folder
  • Screenshots/Videos/Custom music
  • Rest of the save games (leave out slot_00000001.save which is the autosave)
  • Custom content like clothing, hair, skins, make up ....
  • Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

Anonymous's avatar
Anonymous
7 years ago
I'm so sorry I forgot to respond lol. But I ended up doing that and it ended up being a mod I had installed a few days prior to the glitch, I still haven't gotten around to checking but so far it's working without those mods, so when I get the chance I'll check which one bugged my game. Thanks for the response!

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