Forum Discussion

KatieCaatt's avatar
6 years ago

Sims 4 keeps crashing, even after moving MODS.

Hi,

Lately every time I try to open my Sims 4 game, it crashes. I've read a lot of discussion boards and I've updated and repaired the game AND moved my mods into a different folder. After restarting my computer, it works, but it seems as though every time I want to start the game I have to repeat this process all over again (every time I open the game I have to move the mods and restart my computer..).

There must be another way to fix this, at least more longer than just one game!


Please help.

3 Replies

  • @KatieCaatt  Does your computer run Windows or macOS?  Are you putting the old mods back?   Because if one or more of them is corrupt or outdated, that could explain the crashing.

  • KatieCaatt's avatar
    KatieCaatt
    6 years ago

    I use Windows on PC, and I only have one mod (the resource one), so I’m not sure what to do if it’s corrupted? I’ve put it back in the original folder but it doesn’t help.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @KatieCaatt  I've moved your post to the Sims 4 PC tech section.

    Please move the entire Sims 4 user data folder out of Documents\Electronic Arts and onto your desktop.  Open your Origin game library, right-click on the Sims 4 icon, and select Repair.  Then launch the game, which will create a clean folder with no content.  Don't add anything to this folder yet; just start a new save and play for a bit, to test.  Save, quit, restart your computer, launch the game again, and see whether it crashes.  Let me know either way.

    Your existing saves and other content will be intact in the folder you moved but will temporarily not be read by the game.  It's easier to test with a clean folder, then put your old files back later when you know the game is working normally.