Forum Discussion
Kylozon It's not that overpowered hardware makes Sims 4 crash. There's a specific issue with certain high-end Intel processors that the motherboard might overclock by default, but that's related to the overall issue with that family of CPUs (13th/14th-gen Intel Core) where units were overclocked to within an inch of their lives and failing at alarmingly high rates. Other than that, I haven't seen any indication that crashing happens more often on high-end systems.
Anyway, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
If you're looking to do some more testing on your own, install or fire up hwinfo, choose Sensors Only, leave it running in the background, and after the game crashes, look for any values showing in red. Or you can log the session and use this user-created log reader to go over the results; the log would be intact even if the entire system crashed.
https://www.hwinfo.com/forum/threads/logviewer-for-hwinfo-is-available.802/
Or you can upload the log somewhere and post the link for me to look over. Leave it as .csv, unless you're using OneDrive to share it, in which case zip it first. OneDrive otherwise "helpfully" converts it into an Excel-style spreadsheet that the log viewer can't display properly.