SIMS 4 Latest update delete all my saved games
Hello,
I last played SIMS 4 on Feb 23rd. Occasionally while I was playing the game would disconnect from the EA App and I would get the above error code. I was able to save my game and sign off without any problems.
Today, March 9th, I was forced to download the latest Sims 4 update. After the update the game loaded to the main page where you can resume your last played game. A household that I've never played was showing. When I clicked on load games all my previous games were gone. My worlds have been reset to the original worlds. All my households and houses were missing. I've been playing SIM 4 for 7 years and now all my games have been wiped out. This is beyond frustrating.
- How do you download your previous games from the cloud? I know the games are save to the cloud.
- Does anyone have the steps for how this is done?
- How do I contact EA Sims Technical Support to have them download my game from the cloud?
I'm using a Windows 11 PC. I have never used mods or cc on PC. Please help!
