Sims 4 not launching
Having trouble launching Sims 4 digital deluxe. When I press play on origin the small tab thing comes up in the right hand corner however it doesn't load the game, instead it takes me back to origin....
Forum Discussion
@puzzlezaddict Thank you so much for the advice. Unfortunately I have tried this and nothing happens - I have sent the dxdiag to EA and they advised the issue was that I needed to put my laptop in safe mode. I did this and still the game will not launch.
Do you have any other ideas?
@Bethl0uise1 update on situation - I called EA and they were useless. Basically told me they had no idea why it is not loading so I need to figure it out myself
- @Bethl0uise1 Could you post your specs here too ? We don't have access to what you sent to EA.
Yes of course, I have attached the file.
Thank you!
@Bethl0uise1 Please restart your computer, open the Task Manager, and let me know how much memory the system is using without any other apps open. You'll probably see the overall value in percentages, which is fine.
Please also let me know what antivirus you run. Your computer may have come with one pre-installed, so check the Task Manager, including the background processes list, for the names of any antivirus apps. You need to be in detailed mode to see this list.
Featured Places
