Sims 4 Reaction Time Proplem

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

You can attach the txt file to your post directly.

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@crinrict wrote:

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/

You can attach the txt file to your post directly.

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Here You Go Mr.crinrict! 

Looks like you have both an Intel Chip and an Nvidia card in your laptop

Make sure the game runs on the card: http://sims4.crinrict.com/en/2014/09/graphics-cardintel-chip-dual-systems/

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@crinrict wrote:

Looks like you have both an Intel Chip and an Nvidia card in your laptop

Make sure the game runs on the card: http://sims4.crinrict.com/en/2014/09/graphics-cardintel-chip-dual-systems/

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NOPE! it doesn't work ☹️

Does it also occur in a new game or is it isolated to that particular save ?

It occurs in new saves AND old saves

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave)
• Custom content like clothing, hair, skins, make up ....
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

when i put the saves in the problem occur again,does that mean i probably should start new? because when i started new everything is normal.

So you get the problem if you have the saves in and start a new game but not if you start a new game with no other saves present (as you said before you have the issue on both new and existing games)

How many saves do you have ?

This is the files in the saves folder

Scratch

Slot_00000001.save

Slot_00000001.save.ver0

Slot_00000001.save.ver1

Slot_00000001.save.ver2

Slot_00000001.save.ver3

Slot_00000001.save.ver4

Slot_00000002.save

Slot_00000002.save.ver0

Slot_00000002.save.ver1

Slot_00000002.save.ver2

Slot_00000002.save.ver3

Slot_00000002.save.ver4