Sims 4 Seasons Crashing

Hi @emspellman2002

Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

here it is

Have you tried updating your graphics drivers and turning off Origin in-game?

Finding devices and updating drivers on your PC
https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/

Turn off Origin In-Game:
Open Origin, Select Origin > Application Settings > Origin In Game tab and click the on/off switch to disable Origin In Game. - This deactivates Origin In-Game, as it has been known to cause problems with games.

After updating the graphics drivers, restart the computer, and try playing the game again.

I am having the same trouble.

I do have some CC and one Mod.

I have tried repairing the game and restarting it twice.

I attempted to upload my DxDiag and my lastCrash - but they will not upload for some reason.

Is there any way to unload "Seasons" until we know more about what is going on? I am unwilling to risk my game until I know more about this problem.

@JasonVega2

Move your mods folder to the desktop, clear your game cache again to help with troubleshooting. Try playing the game again to test. If it loads okay, it may be that some of the mods/cc have become outdated.

You can disable packs, but you'll need to set Origin up to not try to re-download it by setting it to not update the game.

Origin > Application Settings - under client updates. Turn off automatic updates.

Delete Cache Files
https://sims4.crinrict.com/en/2014/09/delete-cache-files/

This is a list of some of the broken/updated mods/cc
http://forums.thesims.com/en_US/discussion/941998/broken-updated-mods-seasons-june-2018-patch#latest

Disable Single Packs
http://sims4.crinrict.com/en/2017/03/disable-single-packs/

@172e3cda00349872

Clearing the cache files seems to have worked.

I forgot to *move* the Mods folder, I only copied it - but it still worked. I ran it at speed 4 for seven Sim days and switched households and locations and stuff to make sure.

I have to admit I'm still suspicious. I think I'll wait a week or two before playing again and watch this thread to see if there are a lot others who have this problem.

@JasonVega2

I'm happy to hear that worked!! 🙂

I'm on the cautious side too. I loaded up a game to check out Seasons a bit, but didn't save it knowing there's hopefully a bug fix for the Seasons patch.

Getting this too....2 or 3 attempts to start the game.

I have this problem too!

I had mods and cc. It crashed constantly. Also, my sims started to go invisible and couple of them had really bad graphics. I removed my mods and cc and game crashed again, without any notes or last.crash files. I got frustrated about it so I reinstalled origin and the game all over again, without any mods or cc. All gone. Now I played a little, but now other bugs came. Like when I'm painting a wall, game starts to go laggy and freezes. I read that other people have this same problem too. My computer is fine, origin is off from the game and graphic card is updated. This is really frustrating! I don't have any files to put in this because my game isn't creating them!

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@SamanthaSunny wrote:

I have this problem too!

I had mods and cc. It crashed constantly. Also, my sims started to go invisible and couple of them had really bad graphics. I removed my mods and cc and game crashed again, without any notes or last.crash files. I got frustrated about it so I reinstalled origin and the game all over again, without any mods or cc. All gone. Now I played a little, but now other bugs came. Like when I'm painting a wall, game starts to go laggy and freezes. I read that other people have this same problem too. My computer is fine, origin is off from the game and graphic card is updated. This is really frustrating! I don't have any files to put in this because my game isn't creating them!

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Is it still crashing or just the lags ?