Forum Discussion

nora_charles13's avatar
nora_charles13
New Rookie
27 days ago
Solved

Sims 4 Will Not Launch

After updating my game today (7/21) through the EA app, the app will minimize and appear as if it was launching the Sims before giving me the attached Error message.  The EA app does log the launch a...
  • puzzlezaddict's avatar
    26 days ago

    nora_charles13​  Please try again now, after updating the game.  EA pushed an update about 2 hours ago that fixed an issue causing Windows Defender to block TS4_Launcher_x64.exe, and this problem wouldn't create an error report because it's not a crash.  So it's possible you had two issues, the Defender one (which was NOT a problem until about 30 hours ago) and the original one.

    If you still can't play after the update, look for a new error, as in, the game might be crashing again instead of being blocked.