phone number so I can talk to a real person

Anyone else having an issue launching the game? It keeps requesting i update, I do, it states update is complete and then it wants me to update it again. Ive been trying to get in all afternoon.

My game is still on version 1.115.235.1020 and there’s no option to update it in the EA app. This has never happened before, all updates previously have been fine, in the app the ‘play’ button said ‘update’ when one was required. The app is online, automatic updates are still set to on, I’ve repaired the game, I’ve restarted the app and my machine and I’ve cleared the cache in the EA app. Is there a way I can force the update either in the EA app or not?

I've been trying the last two days to play Sims 4. I already did the main update, however now it is stuck telling me I need an update, update it, just to go back to it "needing" an update.

When going back into to play Sims 4 after a bit of a break, it prompted I needed to update it. I ran the update, it stated it was finished but showed it needed to be updated again. I have now run the update 3 times & it still showing an update is required. Please advise