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Anonymous's avatar
Anonymous
12 years ago

Sims 4 won't install

I have downloaded the Sims 4 through Origin (after trying to install from disc didn't work) and it won't install. It downloads, finishes, then says it's installing but won't let me play after the installation is complete. It just gives me the option to install again. And when I do... it just does it all over again.

44 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    I know how you feel. I have had The Sims 4 for about two years now. And during those two years, there hasn't been ONE TIME that I've been able to log onto my computer and successfully play the game without any issues. I have had so many problems with origin and the game itself, including the "wont let me install" issue and I have lost so much progress in the game. Its an amazing game, once I can actually get it to work, with such good graphics and technology, is it really that difficult to make a game that actually works without me wasting hours of my time everyday? 

  • I had a similar issue with the Sims 4.

    Only solution I found that worked:

    Delete the Electronic Arts folder and the Origin folder in %ProgramData%

    Delete the Origin Folder in %AppData%\Roaming

    Delete the Origin Folder in%AppData%\Local

    Delete every file in %Temp% and just click skip for anything that is running already if you get a pop-up

    Go to "Uninstall A Program" in Control Panel

    Uninstall the game you are trying to play

    Uninstall Origin

    Restart your computer

    Install Origin again and launch it

    It should discover your game files, install the game, and it will be playable (Hopefully).

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    6 years ago
    Thanks for sharing what worked for you @acebai22. I'll close the thread from here as any new posts would be better in a current thread. This is because the issues causing installation issues back in 2017 may be very different and require different troubleshooting steps. 🙂

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