sims 4 wont launch after update and installing expansion pack

The issue now is that whenever I create a household or try to download something from the gallery, I am unable to due to this error I believe. So I’m only able to go as far as creating a sim but not being able to save or download it to my gallery. 

@lushifii  Please post the full file path to your user folder as it appears in-game.  You can find it with this method:

https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

So this is what is appearing in the game. It looks like it’s still saving to OneDrive? How do I fix this so I am able to save households and download from the gallery?

@lushifii  You can try changing the location of the Documents directory, as described here:

https://www.tenforums.com/tutorials/74952-move-location-documents-folder-windows-10-a.html

You'd move it to Users > your username > Documents, with no OneDrive in the file path.  Sometimes Sims 4 adjusts to this change, and sometimes it takes uninstalling and reinstalling the game to force it to switch locations.

Or, if you just want this fixed quickly, you could create a new admin Windows account.  Make it a local account, as in, don't sign into Microsoft; without a link to your Microsoft or OneDrive account, the Documents folder will need to be in the default location.  And Sims 4 should save to the correct folder as well.

You can transfer your saves and anything else you want to keep to the new account.  If you open This PC > Users, you'll see a Public folder, which is accessible from any user account.  Drop files you want to transfer into this folder, then grab them once you're in the new account.

I'm not saying you absolutely need to create a new Windows account, only that it's a quicker and more reliable fix than changing the location of Documents and hoping Sims 4 uses the new file path.  But either approach is reasonable, so pick whichever one you prefer.

Just to be sure, I am moving my Sims 4 game file  to users > documents, correct?

@lushifii  Are you talking about using the new account?  Inside the Users folder, you should see one folder for each username and also a Public folder.  You're first moving your saves and other data from your previous account to the Public folder.  Then once you're in the new account, you're moving the files from the Public folder to the new account's Documents folder, as in, Users > new username > Docuemnts.

However, please test the game before moving over any content just in case there are any lingering issues.

If you're talking about moving the location of Documents within your existing account, then this has nothing to do with Sims 4, at least not directly.  You're telling Windows to use a different folder as the default location of Documents.  Sims 4 should also use that folder automatically, although as I said, sometimes it requires uninstalling and reinstalling the game for this change to take effect.

Thanks for the link provided about moving around folders, I’ll try that when I am free to do so! May I ask what is Users folder? Because it appears that I don’t have any particular folder called “users”. Do you recommend testing my game first without moving my documents folder? Or would I still have the same re-occurring issues as before?

@lushifii  The Users folder isn't inside Documents, which is what's open in your screenshot.  Instead, you need to click This PC, a little further down in the left panel.  It's right under OneDrive - Personal.

When you click This PC (not any of the categories under it, just This PC itself), double-click the C drive, then you'll see the Users folder.

When I make this transition, with my folders, will the “X mark” on documents disappear? Would I still have to unsync documents completely with OneDrive?

@lushifii  If you don't sign into your Microsoft account when creating the new Windows account, your Microsoft account won't be linked at all, so OneDrive will not be a part of the setup.