Forum Discussion

New Novice

9 months ago

Solved

Sims 4 wont Start

I have been having a issue for the past few weeks. I completed an update and now my sims 4 wont start. I click on it to open, then the first frame image comes up, just before the starting video and p...

crashing

launching

puzzlezaddict
8 months ago
99cd6f523162bd9d Please plug your monitor directly into the graphics card, not into the motherboard as you've currently done.

99cd6f523162bd9d

New Novice

8 months ago

Thank you for your response! i have moved the sims 4 & Electronics folder to desktop, and neither help. I don't have any mods or CC, so the folders are completely fresh. I have attached the dxdiag file. Thank you for looking into this for me, really appreciate it!

DxDiag.txt109 KB