Sims and EA just erased progress of my game!!
so i just updated the game to the most recent patch and stuff and i open the game and the last progress i see is from may 25, 2024... ea app says i last played sims 4 on july 1, 2024... ea and sims...
Forum Discussion
Oh that really sucks. So many including me have had problems with this broken update.
When you open the sims save file in your file explorer, there are a whole bunch of documents that start with "slot". Copy those onto your desktop or somewhere else. Just save them just in case cause those are your save files. Check the dates on them, when they were last modified. If these are also showing may 25th that's no good. If it shows July 1st then there's ways to restore it.
Once you have copies of your saves on your desktop or where you choose, try repairing the game if you haven't already.
Open the ea app and in your library, open the sims tap (don't run the game). Next to the play button, there should be three dots, press that and there should be 3-4 options. Press "Repair" and it'll (hopefully) repair your game.
Run the game again and see if anything changed. If not, let us know.
(I don't work for ea, I've just had similar problems like this before)
hey!
both my internal computer drive and my external hard drive don't have anything past may 25/26 except for when i saved an exited today, august 1
i have repaired the game and still nothing
