@melissa369148 I don't see any screenshots. Please try uploading them again, or else upload them somewhere else and provide a link. If you use Google Drive, make sure access is set to "anyone with the link" can see the file(s).
Please also run a dxdiag and attach it to a post, for reference.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Finally, go into Documents > Electronic Arts > The Sims 4, open Config.log, scroll down to Graphics device info, and find out whether the GTX 1650 is actually being used. Let me know if you see something else instead.
Thank you SO SO much for your reply! I have attached my dxdiag and link to screenshots which include image of what my MSI centre is saying for my specs (these were taken on my phone? I dont know if that impacts anything but the the sims are just so blurry in live mode compared to CAS!)
https://photos.app.goo.gl/bcA7xvkAij92regn7
Copied and pasted from my config log:
=== Rating info ===
GPU: 5 GPU Memory: 4 CPU: 3 RAM: 4 CPU Speed: 2400 Threading: 3
Adjusted CPU: 3400 RAM: 8036 Adjusted RAM: 7524 Cores: 4
=== Graphics device info ===
Number: 0
Name (driver): NVIDIA GeForce GTX 1650 Ti with Max-Q Design
Name (database): NVIDIA GeForce GTX 1650 Ti Mobile (Turing) [Found: 1, Supported: 1]
Vendor: NVIDIA
Chipset: Vendor: 10de, Device: 1f95, Board: 12bd1462, Chipset: 00a1
Driver: nvldumdx.dll, Version: 32.0.15.5612, GUID: D7B71E3E-5CD5-11CF-3E62-B2320EC2ED35
Driver version: 5612
Monitor: \\.\DISPLAY1
Texture memory: 3935MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
Opt. features: +sab +a8l8 +rgba16f +r32f +bc4 +bc5 -rawz +intz
Any suggestions appreciated!
Thank you SO SO much for your reply! I have attached my dxdiag and link to screenshots which include image of what my MSI centre is saying for my specs (these were taken on my phone? I dont know if that impacts anything but the the sims are just so blurry in live mode compared to CAS!)
https://photos.app.goo.gl/bcA7xvkAij92regn7
Copied and pasted from my config log:
=== Rating info ===
GPU: 5 GPU Memory: 4 CPU: 3 RAM: 4 CPU Speed: 2400 Threading: 3
Adjusted CPU: 3400 RAM: 8036 Adjusted RAM: 7524 Cores: 4
=== Graphics device info ===
Number: 0
Name (driver): NVIDIA GeForce GTX 1650 Ti with Max-Q Design
Name (database): NVIDIA GeForce GTX 1650 Ti Mobile (Turing) [Found: 1, Supported: 1]
Vendor: NVIDIA
Chipset: Vendor: 10de, Device: 1f95, Board: 12bd1462, Chipset: 00a1
Driver: nvldumdx.dll, Version: 32.0.15.5612, GUID: D7B71E3E-5CD5-11CF-3E62-B2320EC2ED35
Driver version: 5612
Monitor: \\.\DISPLAY1
Texture memory: 3935MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
Opt. features: +sab +a8l8 +rgba16f +r32f +bc4 +bc5 -rawz +intz
Any suggestions appreciated!
In your opinion is my PC good enough to run this well?
@melissa369148 Your screenshots look reasonably normal to me, although it's difficult to tell from the photos. Please instead put the game into windowed mode and use Windows key-shift-S to take screenshots. Look at some in-game screenshots as well (taken with C) to see whether the problem shows up in both places, only one, or neither.
Your laptop's hardware is sufficient to run Sims 4 on ultra graphics settings, and I don't think the hardware is the issue anyway. The only errors in your dxdiag are from Remind_SSD.exe , a component of MSI Dragon Center that you really don't need to have running, but it's unlikely that these crashes have any effect on Sims 4. Still, you could delete or rename the file if you want; a cursory Google search says doing so won't have any obvious negative effects. Dragon Center is bloatware-adjacent overall anyway.
Thank you so much for taking the time to help. Maybe I'm expecting too much - i just feel they seem blurry compared to sims you see on youtubers LP (granted i know they have better set ups but I still feel mine are blurry!)
Although the quality does seem better in the screenshots
Attaching some screenshots taking using windows key and a recording - there appears to be some lag also. I only have 10-15 CC hair styles and the usual MCC centre and UI cheats.
Having difficulty uploading here but I have added to my google photos including the screen recording : https://photos.app.goo.gl/bcA7xvkAij92regn7
