Sims Cannot Use Digitalistic Sketchpad
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? updates automatically: latest patch. i'm not sure how to find the exact number.
What expansions, game packs, and stuff packs do you have installed? Cats & Dogs, City Living, Get Famous, Get Together, Island Living, Seasons, Dine Out, Jungle Adventure, Parenthood, Realm of Magic, Vampires, Bowling Night Stuff, Laundry Day Stuff, Movie Hangout Stuff, Spooky Stuff, Toddler Stuff, Vintage Glamour Stuff,
Steps: How can we find the bug ourselves? Sim clicks on any interaction available in the pie menu for the digitalistic sketchpad.
What happens when the bug occurs? The action cancels itself and nothing happens.
What do you expect to see? My sim should be able to interact with the object.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
The digitalistic sketchpad has not worked for me since it came out. I will try to get my sim to use it, and the action just automatically cancels. I have not seen anyone else with this problem. I thought it might be fixed in a patch or something, so I waited through multiple patches, and it's still an issue. I am incapable of exploring the "Artist" branch of the freelance career because of this bug. I've tried removing all mods and starting up the game to see if it's a compatibility issue, but that doesn't solve the problem either. I'm at my wit's end and really want to try this feature out. Does anyone know how else I can attempt to fix it?
Hi @ryebreadboi
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
- Custom content like clothing, hair, skins, make up ....
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
