HELP! The game wont start up. Every time I click on it, the screen blinks a few times then just pops up white and cant exit out unless I use task manager. Ive tried repairing, uninstalling and reinstalling, clearing cache, moving Sims folder onto desktop, even factory resetting my PC. Computer and all drivers are update also. I have never downloaded mods either.
hzr112 If you have an HP gaming laptop (Victus or Omen) with an Intel processor, this is a known issue. Please try one of these workarounds:
None of these works for everyone, but something almost always does, so keep trying the workarounds until you find one that lets you play.
If you have a different computer, please provide a dxdiag. Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop. From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.
