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elisec12's avatar
elisec12
New Novice
8 months ago

Sims Keep Resetting and Cannot Complete Interactions

When I pick a household to play, the loading screen takes forever. Once in the game, my sims cannot complete any interactions that involve them like, moving? No woohoo, No travel etc. Simple things like joke and talk are working.

Every few interactions the game will glitch and all sims will reset and the queue is cleared. I have already removed all mods, deleted my local cache and then repaired my game. Please help!

1 Reply

  • elisec12  Please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just start a new save and see how it runs.

    If that doesn't help, please provide a dxdiag.  Hit Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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