KittenElla100 Please update your Nvidia graphics driver. You can use the newest release:
https://www.nvidia.com/en-us/drivers/details/245376/
Run the installer as an admin: right-click the download and select "Run as administrator." Choose the Custom (not Express) install method, and check the box to perform a clean install. Restart your computer after installing and before trying to play.
If this doesn't help, try playing on the integrated graphics chip, just as a test. The idea is to find out whether the problem is the GPU or driver or something else. Open Windows Settings > System > Display > Graphics settings, click Browse, find TS4_x64 on the list, and choose the power-saving option. Do the same for TS4_Launcher_x64.
Hi, thank you so much for trying to help! The Nvidia graphics driver didn't help and my graphics settings don't show the sims 4.
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